At Carfinity Auto, your privacy matters. This A2P Messaging Privacy Policy explains how we collect, use, and protect your information when you interact with us via SMS, MMS, or other mobile messaging services.
Effective Date: May 28, 2025
1. Information We Collect
When you opt in to receive messages from Carfinity Auto, we may collect:
Your mobile phone number
Message content (such as responses to promotions or service inquiries)
Basic customer details you provide (such as name, email, or vehicle interest)
We do not sell or share your mobile information with third parties for marketing purposes.
2. How We Use Your Information
We use your mobile number and related information to:
Send updates, promotions, and offers related to Carfinity Auto services
Provide appointment reminders, trade-in updates, or vehicle availability notices
Deliver important account, transaction, or service-related communications
Improve our customer support and service experience
3. Message Frequency & Opt-Out
You may receive recurring messages depending on your interactions with us.
Message and data rates may apply.
You can opt out at any time by replying STOP to any message.
For help, reply HELP or contact us at: [Insert Support Email/Phone].
4. Data Protection
We take reasonable security measures to protect your information, including encryption and access controls. However, no transmission over mobile networks is 100% secure.
5. Sharing of Information
We do not share your mobile information with unaffiliated third parties, except as required by law.
Information may be shared with trusted vendors or partners who help us deliver messaging services — but only to the extent necessary.
6. Your Rights
You have the right to:
Access the personal information we hold about you
Request corrections or updates
Withdraw consent to receive further communications
7. Contact Us
For questions about this policy or your privacy rights, contact us: